PHNIXGAM-Aim to Innovate PHNIXGAM makes audio and related products that reinvent our life through outer beauty and inner quality. Either when you spend leasuire time with listening to music and playing games, or focus on study and work, PHNIXGAM will bring you the sound you want and the feeling you expect. PHNIXGAM Wired RGB Gaming Headset PHNIXGAM wired gaming headset is specially designed for all gamer lovers. With adjustable headband, soft memory foam made ear-pads, it gives gamers comfortable wearing for a long time. The noise canceling microphone picks up your voices clearly while reducing noises. The speaker delivers surround sound, helping you track rivals easily. Cool RGB Backlight(Need to connect the headset USB cable to light up the RGB) Memory Foam Ear-pads Size Adjustable Headband Retractable Microphone(Need to pull the mic out after receiving it) Noise Canceling Microphone Stereo Surround Sound Including Cat Ears for Womena and Girls Frequently Asked Questions: Question 1: The microphone is missing. Answer 1: The microphone is retractable and retracted in for packing reason. You need to pull the mic out. Question 2: How to get the RGB light work. Answer 2: First, please plug the headset USB jack in your device. Then turn on the light switch on line control and the RGB will light up. (The headset USB jack is only used for lighting the RGB backlight.) Question 3: No sound from the headphones. Answer 3: Please check whether the volume control is adjusted well. Question 4: Microphone has no sound. Answer 4: Check whether the microphone switch is turned on. Then check whether the headset jack is correctly connected. Question 5: It does not work on my Xbox One. Answer 5: Please check and make sure the headset 3.5mm jack is well connected. Note: if you are using an older Xbox One model, you need a Microsoft adapter(not included) to attach to your Xbox One controller. Frequently Asked Questions: Question 1: The microphone is missing. Answer 1: The microphone is retractable and retracted in for packing reason. You need to pull the mic out. Question 2: How to get the RGB light work. Answer 2: First, please plug the headset USB jack in your device. Then turn on the light switch on line control and the RGB will light up. (The headset USB jack is only used for lighting the RGB backlight.) Question 3: No sound from the headphones. Answer 3: Please check whether the volume control is adjusted well. Question 4: Microphone has no sound. Answer 4: Check whether the microphone switch is turned on. Then check whether the headset jack is correctly connected. Question 5: It does not work on my Xbox One. Answer 5: Please check and make sure the headset 3.5mm jack is well connected. Note: if you are using an older Xbox One model, you need a Microsoft adapter(not included) to attach to your Xbox One controller.